WARRANTY
OA DEFENSE LIMITED LIFETIME WARRANTY
Subject to terms, conditions and limitations outlined below, OA Defense, LLC (“OA Defense”) guarantees its firearms against defects in materials and workmanship that adversely affect their operation for the life of the product.
OA Defense agrees to correct any defect in the firearm that is directly related to manufacturing or performance defects caused by failure of the part or pistol by repair, adjustment, or replacement, at OA Defense’s sole option, with the same or comparable quality components (or by replacing the firearm at OA Defense’s sole option.
HOW TO USE YOUR WARRANTY:
To make a claim under this warranty, notify us by completing this RMA form: https://oadefense.com/rma-process/
We are also available by phone: 910-975-7316 (Monday-Friday, 9am-5pm EST)
RETURNING A FIREARM FOR SERVICE:
Do not return your firearm to OA Defense unless instructed to do so by the OA Defense Warranty Department. Any shipments arriving without pre-approval will be refused and returned to sender.
Once we receive and evaluate your firearm, our warranty team will contact you to discuss the next steps.
If we determine there is a defect in materials or workmanship that is covered under this warranty, OA Defense will repair or replace the firearm at its sole discretion. If OA Defense decides to replace the firearm instead of repairing it, we will replace it with the same make and model, provided that:
(1) the model is still sold by OA Defense; and
(2) it is legal for you to possess under applicable law.
If the same model is no longer available or is not legal for you to possess, OA Defense will replace it, at its sole discretion, with a similar model that:
(1) is currently sold by OA Defense; and
(2) is legal for you to possess.
If the product is determined to be covered under warranty, OA Defense will cover the cost of shipping the firearm back to you.
LIMITATIONS OF WARRANTY
This limited warranty is void if any of the following occur:
- The firearm has been misused, abused, or damaged;
- The firearm has not been properly maintained as described in the Owner’s Manual;
- The firearm or any of its parts have been altered or modified in any way from their original state, including cosmetic alterations;
- The firearm has been disassembled beyond the field stripping instructions in the Owner’s Manual; or
- The firearm has been used with ammunition that does not meet SAAMI, CIP, or NATO standards.
- This warranty does not apply to any accessory items attached to, or used in connection with, the firearm.
- There are no warranties that extend beyond the description on the face hereof.
- The sole and exclusive remedy pursuant to this warranty is the repair or replacement of the firearm, at the sole discretion of OA Defense.
- The implied warranties of merchantability and fitness for a particular purpose are expressly limited to one year from the date of the initial retail purchase of the firearm.
- All disclaimers and limitations of liability shall still apply even if the limited remedy of repair and replacement fails of its essential purpose.
- In states where permitted, OA Defense assumes no liability for incidental or consequential damage or for incidental expenses.
- Any action against OA Defense based on an alleged breach of this warranty must be brought within one (1) year of the claimed breach.
- This warranty shall not operate to extend the statute of limitations for product liability actions, or extend the time limit or the effect of any statute of repose.
- Any action against OA Defense based on an alleged breach of this warranty shall be governed by the substantive law of North Carolina, without regard to its conflict of laws rules, and must be brought exclusively in a state court located in Moore County, North Carolina, or in the United States District Court for the District of North Carolina.
- OA Defense liability for breach of warranty shall be limited to repair or replacement of the firearm, at the sole discretion of OA Defense.